Language matters is not about being polite or swapping one word for another that conveys the same concept.
The reason why people with diabetes get upset and angry about words is that they betray flawed assumptions, presumptions and inaccuracies NOT because they’ve hurt out feelings. We may get upset about rudeness, incivility and being patronised too but that’s a different issue and one that many of us can solve by simply seeking health care providers with basic social skills.
Here’s a little story to illustrate what I mean.
Jack’s GP referred him to an endocrinologist for his diabetes. The referral said:
“… Jack is a type 2 diabetic of 1 years duration. He is not adhering to treatment recommendations, having failed to control blood sugars with oral meds and life style modification. His HBA1c has been steadily increasing over the last twelve months and as of d/m/y it was 12.2%. …”
The GP didn’t cause Jack emotional distress. The words were recorded in a communication between doctors, trying to convey ‘facts’. So there’s no problem here-right? I mean they’ve been polite even used the word ‘adherence’ instead of ‘compliance’-gheez some people are just so sensitive? The problem here is with lazy doctoring! Continue readingTweet